Te Anau Top 10 Holiday Park Logo
  • 0800 249 746 (New Zealand Only) +64 3 249 7462

  • stay@teanautop10.co.nz

Hidden Title

Data Protection and Privacy Policy

This page explains our approach to privacy on our website and how it affects you.

In short, the following applies to our website:

* We collect anonymous usage statistics about your visit, like which of our pages you viewed.
* Some third parties like Facebook and Twitter may know you visited this website, if you use their services. We can't control them but we don't believe this knowledge poses any threat to you.
* If you share personally identifiable information with us we take great care to keep it safe and we'll never share it with others without your express permission.
* We never share your data with third parties except to help us deliver our own services.

These are just the key points. If you need details, keep reading.

Website Compliance

We regularly review the www.teanautop10.co.nz website for GDPR compliance and makes updates as appropriate. The website uses the HTTPS protocol and is in addition otherwise currently compliant.

Cookies

Like most websites, we use cookies. Cookies are small pieces of data that websites store in their visitors' web browsers. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies". Cookies help to improve our services and give you a better experience. For example, they can show us which pages people visit most often, and which are not getting as much attention. If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here.

Emails

If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.

When you register or give us personal information when making a reservation with us, it will be held on the TOP 10 Holiday Park Group central database. Your personal details will then be able to be accessed by TOP 10 Holiday Parks Central Office and other TOP 10 Holiday Parks if you are making a reservation with them. Te Anau TOP 10 Holiday Park will not, except as required by law, share this information with any other third parties without your permission.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.

Facebook, Twitter and other social networks

These services provide social buttons and similar features which we use on our website - such as the "Like" and "Tweet" buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you're logged in; for example Facebook uses this to say "x of your friends like this". We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you're viewing this website, if you use their services (that isn't to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

Google Analytics

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as the web browser you use and the screen resolution. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of up to 26 months.
You can learn more about Google Analytics or opt out if you wish.

Booking engine

We use NewBook to take bookings through our website. We do this to provide a reliable and secure booking process while concentrating on our real business of hospitality. Any personal information you share when making a booking will be shared with NewBook in order to process it.

You can learn more about NewBook and their approach to privacy.

YouTube videos

We host the videos we produce on YouTube and embed these videos on our website.

To do so we embed code that YouTube provides and we do not control ourselves. Because of this, YouTube may receive information about you such as which web browser you are using, or which YouTube account you are currently logged into. We do not have any access to that information, nor can we control how it is used.

Things you can do

You have legal control over your personal data, and so you may at any time:

* get a copy of any personal data we hold about you
* have any incorrect, inaccurate or incomplete data corrected
* ask that personal data be erased when it's no longer needed
* ask that your data is not used for marketing purposes

If you need to do so then please get in touch with us using the details below.

If you have any questions about this privacy policy or your personal data, please write to us by email to stay@teanautop10.co.nz or by post to Te Anua Top 10 Holiday Park, 128 Te Anau Terrace, Te Anau, New Zealand 9600